How Constellation Cold Logistics compressed a multi-year WMS implementation into under four months — training 200+ users across 4 languages — and why a different approach to training made it possible
in the first place.
Client: Constellation Cold Logistics (CCL)
Platform: Infor WMS
Partner: Infomind Solutions
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USERS TRAINED |
COURSES BUILT |
TRAINING VIDEOS |
LANGUAGES |
Before examining what CCL achieved, it's worth being honest about the alternative — because the standard approach to WMS and ERP training is well-established, widely used, and significantly flawed.
The industry default is the Train the Trainer model. An implementation partner sends consultants on-site. They train a small group of key business users. Those key users then train another tier of internal trainers. Those trainers then go and train the broader workforce. For CCL, that means 230+ warehouse users across multiple sites, shifts, and languages.
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The real cost of Train the Trainer at scale
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This is the context in which most WMS go-lives happen. It's expensive, slow, and structurally inefficient — and so normalised that most organisations don't question it. CCL did.
What makes Infomind's approach genuinely different isn't just that it's digital or AI-assisted. It's where the training content originates — and what happens to it from there.
In a traditional ERP implementation, test scripts and training content are separate workstreams. Someone writes test scripts. Someone else builds training materials. The two rarely align precisely. With Infomind, they are the same artifact.
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HOW IT WORKS · INFOMIND AI PIPELINE From one recording to 140+ language training videos — automatically |
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Business user records a walkthrough Michael — or a consultant — records a screen walkthrough of an Infor WMS process using CCL's actual system, with CCL's real data, in CCL's specific configuration. No specialist production skills required. |
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AI agent generates automation test scripts From the recording, Infomind's AI agent automatically extracts and generates structured automation test scripts. These can be run against the live WMS environment to validate processes — turning a training recording into a testing asset simultaneously. |
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Test scripts are validated and approved The generated scripts are run and the results verified. This creates a quality-assured, CCL-specific baseline that underpins both the testing programme and the training content. |
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Training videos generated in 140+ languages From the validated test script, Infomind's platform generates polished training videos in over 140 languages — CCL-scenario-specific content, with CCL's actual data, process steps, and configurations embedded throughout. |
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Published to the CCL-branded LMS instantly Videos are published directly to CCL's co-branded learning portal, served to each user in their profile language, accessible on any device — including portable devices in truck cabs. |
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Key distinction: Because training videos are derived from CCL's own test scripts — run against their own system with their own data — users are not learning how Infor WMS works in theory. They are learning exactly how their warehouse uses Infor WMS, step by step, in their language. |
This single pipeline eliminates the need for a training company, a production team, a cascade of internal trainers, and a separate testing workstream. Michael produced 17 courses and 100+ videos across four languages — as a non-technical business user — because the platform was designed to make that possible.
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Technology alone doesn't deliver a go-live in under four months. CCL's project worked because of what the team brought alongside it.
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⚡ Fast, decisive management. Slow sign-offs kill ERP timelines. CCL's leadership made calls quickly, backed their team, and removed blockers throughout. |
🗂 Structured project management. Jan Larsen (Senior Consultant CCL & Partner, ProSource) brought disciplined planning that kept workstreams aligned and the timeline honest. |
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🤝 Leadership that backs its people. Management didn't just approve the project — they actively supported it, giving the team authority to execute without friction. |
🎯 Michael: a champion who owned it. A highly capable, non-technical business user who took full ownership of all training content — and delivered 17 courses, 100+ videos, 4 languages. |
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"When you have a champion like Michael, a structured project manager in Jan Larsen, a management team that makes fast decisions and backs their people — and a platform built for this — what others would say is impossible becomes achievable." — CCL Leadership |
One of the deepest flaws in traditional ERP training is that it measures the wrong thing. Completion rates tell you who watched the content. They tell you nothing about who can actually perform the task.
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FEATURE · INFOMIND DRIVER'S LICENSE From "watched a video" to "can actually do it" The Driver's License feature allows administrators to assign hands-on practical assessments alongside training content. Users don't just watch how to perform a WMS task — they are assessed on whether they can execute it in the system, with full attempt tracking, scoring, and admin review. For CCL, this closes the loop that traditional training leaves open — administrators can see, across every department and site, not just who completed a course, but who has demonstrated competency by performing the actual workflow.
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CCL has already evaluated the Driver's License capability and provided strong positive feedback. As they move into steady-state operations, this feature gives them something no Train the Trainer programme can offer: verified, documented evidence that their users don't just know the system — they can use it.
This is a genuine paradigm shift in ERP training. The gap between "trained" and "ready" has always been the industry's dirty secret. The Driver's License makes that gap measurable — and closeable.
From kickoff in late January to go-live in May — 200+ users trained, 100+ videos, 17 courses, 4 languages, a workforce that found the platform easy to use, and a training library that will continue to onboard new starters, support refresher learning, and track competency long after the implementation team has gone.
The relationship doesn't end at go-live. Jan Larsen and the ProSource team have positioned Infomind as a strategic partner for ongoing test automation and release management. That kind of trust only follows when an implementation is executed well — and when the platform proves itself beyond the go-live date.
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Jan Larsen |
The New Template for WMS Go-Lives
Infor WMS implementations carry a reputation for long timelines, high change management overhead, and training programmes that never quite keep pace. CCL's project challenges every one of those assumptions — not by cutting corners, but by replacing a structurally flawed model with one built for the reality of modern warehouse workforces.
AI-generated multilingual training content derived from validated test scripts. A learning platform built for workers without email addresses, on any device, in any language. Practical competency verification that goes beyond completion rates. Decisive project leadership that eliminated the delays that kill timelines.
This is what the next generation of ERP go-lives looks like.
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200+ Users trained |
100+ Training videos, 4 languages |
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140+ Languages supported |
<4 mo Jan kickoff to May go-live |
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